Privacy Policy – Solid Yields Ltd
Introduction
Solid Yields Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, download resources, or access the partner portal.
By using our website, you agree to the practices outlined below.
What Data We Collect
a. Contact Information
- Name
- Email address
- Phone number (if submitted via registration form)
b. User Account Data
- Login details (email + password)
- Investment preferences and answers from partner forms
- IP address and browser info (for security)
c. Website Analytics
We use tools such as Google Analytics to understand visitor behaviour. This may include:
- Pages visited
- Time spent on site
- Device type and location (general, not GPS)
d. Payment Information
If you purchase an ebook or service (e.g. via PayPal), we do not store your card or payment data — these are handled securely by PayPal or any other authorised third-party processor.
How We Use Your Data
We may use your data to:
- Deliver ebooks, resources, and calculators you’ve requested
- Send important updates or content via email
- Respond to enquiries or support requests
- Improve site performance and user experience
- Manage partner registration and access to private areas of the site
Lawful Basis for Processing
We only process your personal data under one or more of the following legal bases:
- Consent: You gave us permission (e.g. to receive downloads or partner updates)
- Contractual necessity: To deliver services you’ve registered for
- Legitimate interest: For basic analytics, platform security, and fraud prevention
- Legal obligation: If we are required to retain or disclose data by law
How We Store and Protect Data
We store your data on secure servers located in the UK or EEA. We use:
- SSL encryption on all web pages
- Password protection on all user accounts
- Two-factor login (coming soon for partner access)
We will never sell your personal data to third parties.
Your Rights
Under UK GDPR and related laws, you have the right to:
- Request access to your personal data
- Ask us to correct or delete your data
- Withdraw your consent at any time
- File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused
You can request data access or deletion by contacting us HERE
Cookies
Our site uses cookies for essential features (like logins) and analytics. You will be notified via a cookie banner on your first visit.
You can disable cookies in your browser settings, but some features may stop working.
Third-Party Services
We may use third-party tools such as:
- Google Analytics
- PayPal
- Mailchimp (for email delivery)
- WhatsApp or Signal (for investor contact)
These services have their own privacy policies, and we ensure they are GDPR-compliant.
Changes to This Policy
We may update this privacy policy as our services evolve. Changes will be posted on this page with a new “Last Updated” date.
Contact
If you have questions about this policy or your data, please contact us here
